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Author Topic: who have i pissed off  (Read 10418 times)

horse

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Re: who have i pissed off
« Reply #75 on: April 22, 2010, 05:25:05 PM »

You know what you need to do now is write letter/email to all the major bike mags/MCN explain all that has happened to you and Include Dealer and KTM in mailing list. You watch things happen when press get involved!
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horse

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Re: who have i pissed off
« Reply #76 on: April 22, 2010, 05:26:49 PM »

Ps. my frind works at Dream Machine I'm seeing him Friday night. I'll ask him about your bike and what stage it is at.
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bond_yzf

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Re: who have i pissed off
« Reply #77 on: April 22, 2010, 05:28:38 PM »

yeah that would be great
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Chrisblack10r

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Re: who have i pissed off
« Reply #78 on: April 22, 2010, 05:33:58 PM »

Time to start recording conversations my friend

its so easy for people now days to say "I didnt say that" as there is no proof

get a little recorder and get some hard evidence to go to the CAB with

as for the "not fit for purpose" thats not exactly true, the bike is now fit for purpose now the mechanical faults have been rectified under warrenty

the paint issue isnt directly a KTM issue, more a sub contracted warrenty issue which is being delt with, am in no way sticking up for the dealer or DM bythe way simply stating what the dealer will say

as for money less depreciation, its something that can be imposed as much as we dislike it, try not to get angry with them (know its hard not to, but will only draw the issue out more)

be firm but polite and get some letters with dates/times etc of faults and conversations so there is writen evidence of the process so far

then if they fail to help out as needed then its time for legal assistance

HTH
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bond_yzf

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Re: who have i pissed off
« Reply #79 on: April 22, 2010, 06:23:43 PM »

Time to start recording conversations my friend

its so easy for people now days to say "I didnt say that" as there is no proof

get a little recorder and get some hard evidence to go to the CAB with

as for the "not fit for purpose" thats not exactly true, the bike is now fit for purpose now the mechanical faults have been rectified under warrenty

the paint issue isnt directly a KTM issue, more a sub contracted warrenty issue which is being delt with, am in no way sticking up for the dealer or DM bythe way simply stating what the dealer will say

as for money less depreciation, its something that can be imposed as much as we dislike it, try not to get angry with them (know its hard not to, but will only draw the issue out more)

be firm but polite and get some letters with dates/times etc of faults and conversations so there is writen evidence of the process so far

then if they fail to help out as needed then its time for legal assistance

HTH

some good advice m8 cheers   :icon_thumright:
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WAZHALO31

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Re: who have i pissed off
« Reply #80 on: May 07, 2010, 04:42:41 PM »

How's things progressing with the RC8 nightmare bud?? :icon_thumleft:
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bond_yzf

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Re: who have i pissed off
« Reply #81 on: May 07, 2010, 05:41:45 PM »

should get it back next week fingers crossed
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WAZHALO31

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Re: who have i pissed off
« Reply #82 on: May 08, 2010, 06:27:42 AM »

Excellent stuff!  :icon_thumleft:
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fragma

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Re: who have i pissed off
« Reply #83 on: May 09, 2010, 10:12:59 PM »

At long last, glad to hear it mate.
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WAZHALO31

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Re: who have i pissed off
« Reply #84 on: May 21, 2010, 06:27:01 AM »

Hi Have you got your RC8 back yet????  :icon_thumleft:
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bond_yzf

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Re: who have i pissed off
« Reply #85 on: May 21, 2010, 06:15:56 PM »

sorry guys been a bit hectic

got the bike back last friday and to say i wasnt pleased was an understatement dream machine had only fixed half the problems and it come back with a massive paint run on the tank by the filler cap and the right hand side fairing is from another rc8 the reason i know this is that it has an 8" red line under the laquer and mines didnt.

so a very angry phone call was made to the dealer monday and him and dream machine have basically said we dont know what to do....

so being very fcuked displeased i jumped in the car drove to the dealers and lets just say i used my very charming manner to get him to pay for the bike to be re-done by a company of my choice at his cost and my conveinence

i aint an angry person at all and takes a lot but once pushed thats it  :mad:  :lol:

but i had the best weekend out on its not all bad
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fragma

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Re: who have i pissed off
« Reply #86 on: May 21, 2010, 10:08:41 PM »

FFS mate this has gone beyond the joke now!
It seems that DM really dont give a shit as to what crap they turn out so long as they turn something out, and to swap bits with another bike, well that just takes the bisquit.
You have been more than patient with them and I really cant blame you if you lost it with them. Like you I take a lot before I blow but I think after the fiasco you have put up with, if I was in your position I would be inside now for beating the fuck out of the dealer.
I guess the only consolation is that they are going to let you choose who resprays it again. Whoever does the job has an oppertunity to really crap on DM so lets hope they do a good job.
At least you got to ride it.
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Andy J

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Re: who have i pissed off
« Reply #87 on: May 21, 2010, 10:32:27 PM »

 :shock:  bloody hell, what a 'mare  :shock:
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dazman

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Re: who have i pissed off
« Reply #88 on: May 22, 2010, 09:10:29 AM »

sorry guys been a bit hectic

got the bike back last friday and to say i wasnt pleased was an understatement dream machine had only fixed half the problems and it come back with a massive paint run on the tank by the filler cap and the right hand side fairing is from another rc8 the reason i know this is that it has an 8" red line under the laquer and mines didnt.

so a very angry phone call was made to the dealer monday and him and dream machine have basically said we dont know what to do....

so being very fcuked displeased i jumped in the car drove to the dealers and lets just say i used my very charming manner to get him to pay for the bike to be re-done by a company of my choice at his cost and my conveinence

i aint an angry person at all and takes a lot but once pushed thats it  :mad:  :lol:

but i had the best weekend out on its not all bad
SO WOULD YOU BUY ANOTHER ONE ??
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r1flyguy

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Re: who have i pissed off
« Reply #89 on: May 22, 2010, 11:38:40 AM »

Think the question is;

would you buy another one from 'that' dealer

And

Would you let DM anywhere near it???  [naughty]

Hope you get it sorted soon mate, it's beyond a joke now and bordering on just plain disgusting and disrespectful
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