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Author Topic: Where,s me Satos?  (Read 1809 times)

magic1

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Where,s me Satos?
« on: June 03, 2008, 09:09:31 PM »
ordered some Sato rearsets over 6 weeks ago from a firm called emoto. They told me 2 week delivery time. Gave them a month then i started to chase them up. Countless calls later ( Which divert to answer or tell you to e-mail them ,which i have) still not a dickie bird back. Just e-mailed them again telling them that the next time i contact them will be with e trading standards reference number. Hope i,ve not been stitched up? :shock: :dontknow: wot should i do? :icon_scratch:
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GRNINJA

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Re: Where,s me Satos?
« Reply #1 on: June 03, 2008, 09:11:49 PM »
 :emb: not sure what ya can do really keep trying  :emb:
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gopher

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Re: Where,s me Satos?
« Reply #2 on: June 03, 2008, 09:12:01 PM »
Where is the company based mate ?
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mr K seems to have given me 50hp to much!!! but i think i can manage. O K maybe with a bit  more practice !!

davemfox

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Re: Where,s me Satos?
« Reply #3 on: June 03, 2008, 09:15:17 PM »
If you paid by credit card mate, register a complaint with them and get them to chase your money back

Dave
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magic1

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Re: Where,s me Satos?
« Reply #4 on: June 03, 2008, 09:22:22 PM »
they are called emoto, unit 8 Lower place, Steele road, London,NW10 7AT ( named and shamed !!!) don,t use them. [naughty]
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Chrisblack10r

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Re: Where,s me Satos?
« Reply #5 on: June 03, 2008, 10:31:35 PM »
am sure i've bought off emoto on ebay????

never had an issue if its the same company
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Volkswagen Master Technician with an 08 zx10r with 181.4 BHP at the back wheel hahaha!!!!!

magic1

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Re: Where,s me Satos?
« Reply #6 on: June 04, 2008, 10:40:11 PM »
Well suprise, suprise, finally got a response from them. Will be delivered next week they reckon.... looks like  the threat of Trading Standards worked. :hello2:
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Andy J

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Re: Where,s me Satos?
« Reply #7 on: June 04, 2008, 10:42:48 PM »
nice one fella  :hello2:
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magic1

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Re: Where,s me Satos?
« Reply #8 on: June 25, 2008, 08:42:13 PM »
just an update. Still no show on the rearsets, so got advice from Trading standards. They advised me that as emoto took payment from my bank account on may 2nd, a reasonable period of time has elapsed ( ie 30 day period from payment) therefore they are deemed to be " in breech of contract" I was advised to send them a recorded delivery letter stating these facts, quoting a trading standards reference number logging the complaint. They have 30 days to either deliver said goods or provide me a full refund. Posted that letter at 2 pm this afty then... Fook me!!!... at 3.30 gets my first phone call off the bastards in 2 months..." Sorry about the wait, we,ve had delivery problems, be with you tommorrow" shame they didn,t have the courtesy to make that call 3-4 weeks ago :shock: Didn,t have the heart to tell em what to expect in the post tommorrow.... :emb: :emb:
« Last Edit: June 25, 2008, 08:48:35 PM by magic1 »
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Andy J

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Re: Where,s me Satos?
« Reply #9 on: June 25, 2008, 09:25:17 PM »
good for you to follow that process and the letter's still valid if they don't arrive, but I hope they do arrive at last pal  :icon_thumright:
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deej

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Re: Where,s me Satos?
« Reply #10 on: June 27, 2008, 02:49:07 PM »
have never heard anything but bad feedback from emoto, similair stories from a few guys on the ducati forum last year
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you can practice,practice,practice but you'll never beat me
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