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Author Topic: Bitubo Help  (Read 4607 times)

10R_fettler

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Bitubo Help
« on: February 21, 2011, 05:01:58 PM »
Could anyone help me please.. The bike I'm building is nearly ready to race but ive just noticed it's blown a fork seal sitting in the garage...it wouldnt be an issue but it has Bitubo ECH29 cartridges installed and Im not sure how to undo the top caps. Preload adjusters are painful to turn too - should these have a tool?

Is there a special tool that the previous owner should have given me?

Does anyone know how I can get an owners manual?

There's nothoing on their website, google searches dont help and I cant get in touch with the importer.  :dontknow: Racing in 2 weeks :shock:

Thanks
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Mr Marv

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Re: Bitubo Help
« Reply #1 on: February 21, 2011, 05:18:40 PM »
Angle grinder...

Sorry i cant be more help.. A uselss input is better than non at all :D

However.. them forks look god damn sexy!!!
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2005 10RR Racer - Fully Blueprinted - PCiii and Ignition Module - STM slipper clutch - Ohlins TTX rear - KAIS 25mm front - GPR Damper - 19x20 Brembo - 2010 ZX6 Calipers - Currently Leading the EMRA Newcomers Championship - 12th in the open

silky22

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Re: Bitubo Help
« Reply #2 on: February 21, 2011, 08:16:30 PM »
give maxton a shout theyre always helpful  :icon_thumright:
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Wheeltrax

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Re: Bitubo Help
« Reply #3 on: February 21, 2011, 08:41:46 PM »
Quote from: silky22 on February 21, 2011, 08:16:30 PM
give maxton a shout theyre always helpful  :icon_thumright:
:iamwithstupid:
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If it aint broken fix it till it is  :tongue3:

Chrisblack10r

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Re: Bitubo Help
« Reply #4 on: February 21, 2011, 10:38:11 PM »
Quote from: silky22 on February 21, 2011, 08:16:30 PM
give maxton a shout theyre always helpful  :icon_thumright:

only if you're willing to pay over the odds

wouldnt go back there after my personal experience

Kais in manchester are top notch and might be able to help out
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Volkswagen Master Technician with an 08 zx10r with 181.4 BHP at the back wheel hahaha!!!!!

zx10_bez

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Re: Bitubo Help
« Reply #5 on: February 22, 2011, 11:15:35 AM »
i take it you have tried zion moto the importer then ?
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10R_fettler

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Re: Bitubo Help
« Reply #6 on: February 23, 2011, 09:38:27 AM »
Awesome! I emailed bitubo last night and at 8am today the whole full colour service manual and parts list was in my inbox. They apologised for the trouble I was having getting help and said I was welcome to contact them directlty at any time! The top cap needs special tool number 00398 (shown in the 1st pic) there is also a tool for the preload adjusters if needed. Thanks you guys for your help. Bez: yeah its zion moto ive been trying but i still need to get in touch to get the tool.
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10R_fettler

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Re: Bitubo Help
« Reply #7 on: February 28, 2011, 12:35:16 PM »
Update:   :headbang: after the manuals turned up I received an email straight away from Steve at Zion Moto (hawk/buildbase racing partners and bitubo importers), who offered to send the tools free of charge and they turned up the very next day, together with a spring removal spanner and some advice on oil weight and air gap! This is top stuff and I'm really grateful to him. Although hard to pin down, he's a super guy. Well done :icon_thumright:
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zx10_bez

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Re: Bitubo Help
« Reply #8 on: March 02, 2011, 08:35:21 PM »
u r damn right he is hard to get hold, best off phoning the landline as you then have a chance of getting hold of his dad
Both nice chaps
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davemfox

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Re: Bitubo Help
« Reply #9 on: December 20, 2011, 12:53:31 PM »
Quote from: Chrisblack10r on February 21, 2011, 10:38:11 PM
Quote from: silky22 on February 21, 2011, 08:16:30 PM
give maxton a shout theyre always helpful  :icon_thumright:

only if you're willing to pay over the odds

wouldnt go back there after my personal experience

Kais in manchester are top notch and might be able to help out

What happened Chris?

I've been using Maxton for over 10 years and never had a problem with them

Dave
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1993 YZF 750 SP (in PINK/white as a homage to AndyJ)

Chrisblack10r

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Re: Bitubo Help
« Reply #10 on: December 22, 2011, 01:26:11 AM »
Quote from: davemfox on December 20, 2011, 12:53:31 PM
Quote from: Chrisblack10r on February 21, 2011, 10:38:11 PM
Quote from: silky22 on February 21, 2011, 08:16:30 PM
give maxton a shout theyre always helpful  :icon_thumright:

only if you're willing to pay over the odds

wouldnt go back there after my personal experience

Kais in manchester are top notch and might be able to help out

What happened Chris?

I've been using Maxton for over 10 years and never had a problem with them

Dave

I took my Ohlins rear shock there to be stripped serviced and setup and was wanting to have talks about doing the front forks.

They had the rear shock for almost 3 weeks and hadn't done a single thing to it, they never returned my calls and just generally let me down.

I picked the shock up from them (they seemed surprised i wasnt happy) took the shock and the bike to KAIS and within 9 days they had fully serviced and set the rear shock and fitted the ohlins 20mm kit to the front and set them up too. Top work and kept me informed of any hold ups that they had had along the way, oh and had thrown in a missing preload adjuster for the rear shock FOC

Maxton are a small company trying to go big and there customer service is crap IMO
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Volkswagen Master Technician with an 08 zx10r with 181.4 BHP at the back wheel hahaha!!!!!

davemfox

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Re: Bitubo Help
« Reply #11 on: December 29, 2011, 04:14:12 AM »
Wow that's very surprising! I've never had them treat me like that at all, they've always bent over backwards to help me out.

As for a small company going big - bit wrong there mate, you need to check the IOM stats  ;-)

Dave
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1993 YZF 750 SP (in PINK/white as a homage to AndyJ)

Chrisblack10r

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Re: Bitubo Help
« Reply #12 on: December 29, 2011, 04:52:25 PM »
no need to check, i know alot of bikes are using them now

but the fact that I and 3 other lads from my place now go to KAIS after being treated badly by maxton is enough for me.
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Volkswagen Master Technician with an 08 zx10r with 181.4 BHP at the back wheel hahaha!!!!!
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