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Author Topic: I NEED SOME I.T HELP  (Read 2070 times)

KEIRON10R

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I NEED SOME I.T HELP
« on: April 15, 2007, 09:48:33 AM »

Ok guys,

not sure if anyone has the answer but any advice would be great.

i have a Company wbesite and it allows me to upload PDF files to a serva for view on my web site.....

Only thing is is i have been trying to upload a couple of pdf files and i keep getting error messages, saying custom setting dont allow viewing  :icon_scratch: :icon_scratch:

I spoke to the Host and they tell me it was to do with a security issue on the file i was trying to upload, so i thought FCK to it.

then i have tried to upload a pdf what has been created local and has no security, but the damm serva is saying the same about this file.  [wall] [wall]

I have tried some different PDF and they worked ok so im stumped.

I only ask as i know some of you guys get involved with programming and IT stuff so i hoped you might be able to point me in the right direction... :icon_scratch:

Damm computors, why cant they be simple like Bikes eh... never have problems uploading on a bike... :downtown:

HELP
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horse

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Re: I NEED SOME I.T HELP
« Reply #1 on: April 15, 2007, 02:32:58 PM »

How many times have I told you, your computer is no like a letter box! you can not keep trying to post your files in the disc tray off your tower.........................

I think this could be causing some problems.
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fossil

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Re: I NEED SOME I.T HELP
« Reply #2 on: April 15, 2007, 03:16:06 PM »

Youve got some pdfs that upload so you have something to go on. Might you know what version of Acrobat was used to create the successful upload files ? Have you upgraded Adobe since or has it online auto upgraded (if you have an older version you could install it in a different folder any test uploads from there- newer versions may have fancy security applied default ? In the properties of the good uploads does it mention version ? Havr the good uploads actually uploaded or is the server saying they are already there ? the support staff are normally pretty good so it is more likely to be a local/client issue .
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fossil

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Re: I NEED SOME I.T HELP
« Reply #3 on: April 15, 2007, 03:17:43 PM »

Also - cut and paste the error mesage and google it - it is often surprising what this pulls up - if it is a server issue you can garuntee there are others askinfg the same Q
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GRNINJA

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Re: I NEED SOME I.T HELP
« Reply #4 on: April 15, 2007, 06:39:57 PM »

how are they being uploaded ... i.e via a ftp client of via a special website admin panel..... also is this the same thing I saw before ... does this really need to be like this... wouldn't it be easier for you to have the PDF's in a location rather than viewing it in images like you have with the other ones do it show that the link opens a pdf view in the browser... if you get stuck pm me and I will try and sort you out  :icon_thumright:
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KEIRON10R

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Re: I NEED SOME I.T HELP
« Reply #5 on: April 15, 2007, 08:18:56 PM »

cheers guys, the pdf 's have been created by different year and type programmes.

Yes Glen, it is uploaded via a admin panel, things ive uploaded loads and they work fine, its just these 2 now  :dontknow:

They told me it might be a security thing, so i compared the bloody settings with a pdf that will upload and they look to be same. [wall] [wall]

Think i should just stick to bikes.................... ill bell them in the morning and try and sort.

Cheers guys :occasion14:
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GRNINJA

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Re: I NEED SOME I.T HELP
« Reply #6 on: April 15, 2007, 08:20:55 PM »

let me know what happens when you call em I will do what I can to help  :icon_thumright:
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KEIRON10R

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Re: I NEED SOME I.T HELP
« Reply #7 on: April 15, 2007, 08:23:01 PM »

let me know what happens when you call em I will do what I can to help  :icon_thumright:

I know buddy,  i think its just a glitch in the software they are using, maybe it only knows 1 type of programme or something. :icon_thumright:
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GRNINJA

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Re: I NEED SOME I.T HELP
« Reply #8 on: April 15, 2007, 08:27:38 PM »

might be able to find out differences in PDF's off my boss tomorrow as he is a top C programmer  :icon_thumright:
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