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[silky22]

  good idea roy , ian you need a beer pump fittin for that special late night buddy 

[roy]

be good meeting place for a chat a tea mid week and buy some goodies at the same time ?

[r1flyguy]

I went to HG in Dudley a few weeks ago,

Staff their are very friendly, and leave you alone to browse but are attentive if you ask,

Thought the stock was poor for the size of the showroom however the range of products are good, the prices are somewhat odd as no intermediate stuff that is good, it was either cheap tat or way too expensive gortex suits.

[David154]

My local branch York are always helpful ,friendly and attentive with a decent range of products. H,G products are well priced, and good quality I've never had a problem with them . Other than put prices down, which is what we all want, they seem to be spot on

[fletch]

just an idea but tk copes yamaha in colchester are having an open evening soon and james toseland is gonna be there for photos and stuff!

mss kawasaki is doing something similar with the bsb riders tooo so maybe thats an idea to get some racers/celebs down to get some people in

[ian1970]

thanks for all your input guys..
i`ll see what i can do for you all..

silky you bring the beer along..

gonna look at a couple of things throughout the season...


if you want a deal on some good stuff this weekend come along to your local hein gericke and save a few quid...

[daz10r]

  maybe you could have another  dyno day and if you run dyno you could get the money knocked off whatever you buy from the shop like last year 

[WAZHALO31]

From what i remember the dyno days that were run last year were a success, I have never seen the Birmingham HG so Busy, I have been to the Dudley and Birmingham branches and the stock levels seem to be a bit poor, might just be waiting on the new seasons stock to arrive, what about doing a proper forum discount scheme Like other shops do, would definitely work well for most people I think.

Or as said before in previous posts get some naked ladies in the stores with a pole to dance around! 

[ian1970]

cool so we need better stocked shelves
open 24/7
and have babes serving beer too.
and a racer or two chucked in for good measure.

winner winnner

[WAZHALO31]

Spot on Ian if you get all that I will ride up from Brum to use your store! 

[Wh|t3R@bb|t]

Hi Ian mate....I think everyone has said at least one thing of merit....even Silky

Personally, I love HG stores....and as yet mate, haven't been to yours to pass proper comment but feedback seems to very good.

When I first started biking, my instructors used to take all CBT, DAS or Advanced bikers into the local HG store, as one of their  brew stop offs.  The instructors got some discount for passing some trade along, and the riders got a nice brew (well, only once they replaced the CLIX machine with a kettle, some nice mugs and proper coffee).  PLus a chance to peruse the shelves and pick up some bargains.  Again, sometimes the HG manager would say 5% on anything you buy today as your with Rick from XXX Training.  So a win win.

I did my CBT, and DAS in about a 6 month period and used to go in with my mate when I was on the back of his bike.  I got to know the staff so well was lovely, and the fact my rack in the garage is full of HG stuff says not only did I buy it, but I would also recommend it.

They also had a really good mix of staff...young, old, mad and sane.... But all knowledgeable.  And they always seem to get the right blend of being attentive but not pushy.  But always having a "even if you want to just stretch you legs for twenty minutes walking round my shop, thats fine" feel to the place.

For Sale board is worth a look...local lads/lasses selling bikes....with photo, details and name.  Again, adds a local/personal touch to a chain store. Which is often hard to do...

Promotions, Dyno Days, Forum sponsership could all add to promotion of local stores.  Why not speak to local Bike clubs and see if you can throw some incentives there way to promote the shop....give some 5-10% vouchers for instance with a code relating to local bike clubs etc.  I.e HGZX10R.  You can then show your promotions are working and HG reep the benefits....win win.

Anyhoooo...thats my penneth.

[Markyboyzx6r]

I have nothing but good things to say about HG.

My store (Stockwell) is excellent - I haven't been in in a while but the manager (Paul) has been a real good lad when I've shopped there in the past. Nothing was too much trouble. If you compare HG to the wankers up the road in Infinity, no comparison.

Also, when my other half goes in there she's always treated well, and without being patornised. She may ride a scooter but she knows her bikes.

My only complaint is that there's not enough high-end clothing (other than HG stuff - which is superb BTW) - you do alpinestars leathers, but the range normally isn't great.

I'm a big poseur though, so ignore me.

Oh and we want Scotoil 365 and Muk-Off, never ending supply of.

[nuddy]

[ian1970]

nuddy
a couple of untruths in your post.

hein gericke staff are definately not paid commision.
never had in my time with company or before.
as you say this leads to false selling and mistrust and staff only interested in that sale and not aftersales..

stock coming from our own mian stores does not have postage added on top when ordered instore as it gets put in the box with our normal stock deliveries..
certain orders have to carry a postage charge to get things in from other stores but this is a very reasonable price for a dhl courier.
things get delivered to the stores for you to pick up to make sure that the correct item has been dispatched and that it is 100% ok.and if its not for any reason errors can be rectified without you having to make a wasted journey which you would have to do if it was delivered to your home or work..and then found to be a problem.
things can be delivered direct to customers if theres no way of you returning to the store easily.
sorry your mate had a bad experiance .hope he gets better service next time he shops with us in any of our branches.
or tell him come see me in stoke..kettles on.
we are all bikers and know our stuff but were only human and sometimes things go wrong but we do our best to rectify these quickly..

[ian1970]